Contact us

We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:

SP Energy Networks

SP Energy Networks is responsible for:

 

  • Restoring supply as quickly as possible should a fault occur on the network
  • Providing new connections to the network
  • Maintaining the performance and safe condition of the network

Power Cuts & Emergencies: Phone numbers

Central & Southern Scotland

Cheshire, Merseyside, N. Wales & N.Shropshire
From a landline:

0800 092 9290

 From a landline:

0800 001 5400
For all other enquiries relating to our network, please visit http://www.spenergynetworks.co.uk/contact/ 
SP Energy Retail

For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website at http://www.scottishpower.co.uk/support-centre/ 

 

SP Energy Retail manages:

 

  • Pricing
  • Selling
  • Metering
  • Billing
  • Customer service
  • Cash collection for gas and electricity supply to both business and domestic customers
Investor contacts
All Investor contact information can be found on this site under Investors / Investor Contacts .
Media contacts
If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts .
Suppliers enquiries
If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us .
Scottishpower renewables
For all enquiries relating to our Renewables business, please visit http://www.scottishpowerrenewables.com/pages/contact_us.asp 
Environment enquiries

For all enquiries about ScottishPower's environment management systems or our efforts to minimise our environmental footprint, please email us at environment@scottishpower.com